Archive

Posts Tagged ‘customer experience’

December 19, 2019

Local Lessons from Spotify

I don’t know about you, but over the past couple of weeks, I’ve been feeling a sense of FOMO. I have been a loyal Apple Music subscriber. Perhaps I should not have been so loyal. I am seeing a growing volume of messages and social posts featuring friends are pointing to their Spotify music trends…

Contributed by:

Continue Reading »

September 14, 2017

Daily News: The Promise of Location, Marketers’ Media Dollars and PlaceIQ Study on Integrated Marketing

Here is today’s roundup of news related to local marketing and advertising, local media, technology, local commerce, consumer behavior and more. The Promise of Location: A Better Customer Experience (September 14, 2017) LSA Insider: “One of LSA’s slogans is “The Promise of Local Marketing.” But what does that mean; what is that “promise”?” Facebook Messenger…

Contributed by:

Continue Reading »

August 13, 2014

CMOs Investing in Improving Customer Experience via Big Data, Social Media, Content Marketing

While there is no denying the power of objective, strong and accurate ROI data, chief marketing officers (CMOs) today are more concerned with a somewhat subjective metric: improving the customer experience.  According to a study by Korn Ferry, the top concern of CMOs (34%) is the creation of sustainable and engaging customer relationships and improving…

Contributed by:

Continue Reading »

May 30, 2014

Dex Media Appoints New COO to Support Customer Experience & Innovation

This week, Dex Media announced the appointment of Del Humenik as chief operating officer. Humenik will be responsible for all client-facing functions, including sales, marketing, operations and technology and will work to improve the local marketing solution provider’s customer experience. Peter McDonald, CEO of Dex Media, said, “[Del] has been instrumental in developing and leading…

Contributed by:

Continue Reading »
Close

First Name

Last Name

Company Name

Email Address