Archive for the ‘Technology’ Category

Study: Desire to Excel in CX Is Driving In-House MarTech Growth

Martech ecosystem -- brinker

Report: 54% of SMBs Are DIY-ing, but Larger SMBs More Likely to DIFM

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SMBs Don’t Want Calls & Probably Will Delete Your Emails. Now What?


Study: 70% Have Tried Voice Commands, but Only 33% Use Them Daily

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Q&A with David Mihm on Why He’s Joining ThriveHive

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Google Analytics: From Digital Space to Physical Space


Study: 47% of Consumers Think Technology Will Allow Companies to Customize Experiences

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Survey: 31% of SMBs Still Using ‘Paper’ to Manage Customer Info.

CRM gears

Replay: Is Automation an Existential Threat to Agencies?


Smart Ads Only Threaten Agencies That Don’t Deliver On Strategy

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