A report released in February of this year revealed that a large percentage (87%) of small businesses advertise in some form or another. It would appear that more SMBs are beginning to recognize the value (and perhaps see the positive results) that such advertising investment can provide, as a recent survey of 529 SMBs by…
Snapchat, the popular photo messaging app, is currently testing a new feature that allows users to check into a particular location on Snap Map. The ‘Status’ feature utilizes a user to customize their Bitmoji to depict whatever they are doing at the time, whether it’s reading a book or eating at a restaurant, within Snap…
Business owners aspire to receive national recognition for their brand, but the platform stats and trends show that consumers want to engage with businesses at the local level. Every business with a physical location should be building a presence in each community that it serves, and social platforms are giving business owners the tools to…
Every business has its limitations — but for brand new business startups, those limitations can be especially stringent. This is something that marketers often hear when working with young companies: They want to make a big splash, but have limited means with which to make it happen. What complicates matters further is when the business…
In today’s digital age, most people turn to the Internet before making purchasing and hiring decisions. If they want to find the best plumber, the best hairdresser, the best pho restaurant, etc., they just jump on their smartphones and look it up. Or if they have a question about anything, Google is usually their go-to…
It’s critical for brands to localize social media marketing and reputation management. It’s no secret that digitally savvy consumers have an affection for online shopping, but brick-and-mortar retail is not dead, the competition for local stores to win customers’ business is just changing. Multi-location brands possess the local presence advantage, compared to e-commerce stores, and…
At this year’s LSA19 conference in Dana Point, CA, Phillip Rather, Head of Local at Facebook, explained in his session titled, “You Are Here: The State of Local” that Facebook is about more than just boxes on a page — they focus on business results and will be bringing this to both SMB’s and enterprises…
In my presentation for LSA19, I looked at the types of content brands can create to help consumers move through their unique buying journeys. Today’s consumers have access to unparalleled amounts of information thanks to a growing number of media channels producing an ever-increasing amount of content. And, consumers also have 24/7 access to that…
Despite data privacy scandals, nearly 1.5 billion people log in to Facebook daily, just over half of whom check several times a day. Such high usage (by consumers of all ages) leaves plenty of opportunity for marketers to reach their target audiences with organic Facebook posts. The question is, what tactics work best for generating…
LSA has received the results of the most recent Local Media Tracking Study (LMTS). Managed by our partner Thrive Analytics, it measures consumer usage of various digital and traditional media channels for local business search and discovery. There are 13 channels tracked, from newspapers, coupons and print directories to search engines, review sites, social networks, websites and mobile…