Small Business

Archive for the ‘Small Business’ Category

July 22, 2019

Mono Solutions Declares “Perfect Fit” with Acquirer Bauer Media Group

Mono Solutions, the Copenhagen-based site builder and SMB SaaS platform, has been acquired by Hamburg-based Bauer Media Group in a deal that Mono CEO Louise Lachman says will help the company accelerate its product strategy. She adds that the post-acquisition Mono will operate in much the same manner as before, with the existing brand and…

Contributed by: Charles Laughlin

July 17, 2019

Vendasta VC Round Shows Investors Love Scalable SMB Solutions

Vendasta’s C$40 million VC round this week places the SMB SaaS platform company among the elites in its home base of Saskatoon. No Saskatchewan based tech company has ever raised that much money. What’s more interesting to us about the deal is what it says about what investors are looking for when they pour money…

Contributed by: Charles Laughlin

July 17, 2019

Consumers Not As Tech-Focused As Local Restaurants Believe: Survey

Restaurant point of sale provider Toast is out with a new “Restaurant Success Report” about the state of the local restaurant industry. The report focuses on a wide array of topics: technology adoption, marketing, menu planning, hiring and other subjects. The data come from multiple surveys of restaurant owners and consumers between June 2018 and…

Contributed by: Greg Sterling

July 16, 2019

Amazon Promotes SMB E-commerce Success on Prime Day

Amazon put out a mid-Prime Day press release touting, among other things, the success of small businesses (SMBs) on its platform. The company has in the past few years increasingly sought to present itself as a primary channel for SMB e-commerce. According to the release, “Worldwide sellers – predominantly small and medium-sized businesses – saw…

Contributed by: Greg Sterling

July 16, 2019

Study: 84% of GMB Search Is Category Based, Only 16% Direct

What does an analysis of 45,000 GMB listings tell us? BrightLocal just released a study that analyzed that number of Google My Business (GMB) listings from the US, UK, Canada and Australia in 36 industries. Most of the listings are associated with small businesses rather than franchises, presumably. Here are the top-level findings in the…

Contributed by: Greg Sterling

July 15, 2019

DexYP Makes it Official, Changes Name to Thryv

It’s a move we’ve anticipated for some time, and now it’s finally here. DexYP has officially changed its name to Thryv Inc. This announcement makes it clear once and for all that the company no longer wants to be seen as a publisher of Yellow Pages directories (a business that still generates a meaningful share…

Contributed by: Charles Laughlin

July 15, 2019

A Day in the Tech Life of an SMB, Pt. III

Last week we shared the second in the video series that we’re calling “A Day in the Tech Life”. The series has a simple premise. We visit small businesses and ask them to describe how they use technology to run their businesses. And in some cases, they tell us why they choose not to use…

Contributed by: Charles Laughlin

July 11, 2019

Survey: 63% of SMBs Now ‘Encourage’ Customer Reviews

There are lots of surveys about the importance of local business reviews. The latest (registration required) comes from Uberall (n=300 SMBs) and is focused on business owner attitudes about reviews and review acquisition. According to the findings, “more than 90% of SMBs think online reviews are important.” Here’s the distribution: Very important — 54% Moderately…

Contributed by: Greg Sterling

July 11, 2019

Is the LTV/CAC Equation Obsolete?

My colleague Greg Sterling pushed this article, entitled “The Death of the SaaS LTV/CAC,” in front of me earlier this week. I encourage anyone in the SMB SaaS space to read it in full. Its author, Canaan VC partner Michael Gilroy, makes a compelling argument that the traditional approach for valuing SaaS — Long Term Value…

Contributed by: Neal Polachek

July 10, 2019

Cloud SMBs Are Younger, Focused on Growth, Opportunity

As part of our recently released Modern Commerce Monitor™️, we developed something we call the Cloud-Based Services Buyer Index. The index offers a measurement of the characteristics that typify a small business moving into the cloud vs. a business that is more resistant to the shift. We’ve said many times that the generational shift taking…

Contributed by: Charles Laughlin

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