Small Business

Archive for the ‘Small Business’ Category

August 13, 2019

Why is SMB SaaS Engagement Such a Vexing Problem?

Writing about small business software is one of the primary tasks in my multi-faceted work life. I am also a small business software user. I use QuickBooks to handle the money. I use Monday.com to manage projects. I use Zoom to conduct interviews for blog posts, white papers, and podcasts. I use Slack for real-time…

Contributed by: Charles Laughlin

August 7, 2019

Square Dumps Caviar, Tightens Its Circle of Focus

Late last week, Square — a key disruptor in the small and very small local business space — chose to sell off its Caviar food delivery business to DoorDash. We recently wrote about DoorDash’s PR snafu when it was revealed that tips presumably paid to drivers wound up in the corporate account. The company has…

Contributed by: Neal Polachek

August 5, 2019

Oh Canada, Here Comes ServiceTitan

I saw this article in the Los Angeles Business Journal last week about ServiceTitan’s push into Canada. As we’ve written before, ServiceTitan has been gaining traction among investors and local home service providers. ServiceTitan’s purchase of CUC Software offers it an entry point into the Canadian market. And this is not the first or last…

Contributed by: Neal Polachek

August 1, 2019

On the Heels of Mono Deal, Bauer Acquires Camilyo

In a move that affirms our view that consolidation of the SMB site builder space is well underway, Bauer Media Group has acquired Camilyo. This deal comes just days after we reported that Bauer had acquired Camilyo’s rival, Mono Solutions. These two deals represent a significant roll-up of the small business site builder space, and…

Contributed by: Charles Laughlin

July 29, 2019

New Study: Negative Google Reviews Most Damaging

A study issued last week by Womply found that there is a significant negative impact on revenues from receiving bad reviews across Google, Yelp and Facebook, but the price for bad Google reviews is especially steep. The study, “How Online Reviews Impact Small Business Revenue,” found that small business that has a 1 to 1.5-star…

Contributed by: Charles Laughlin

July 26, 2019

Gusto Snags $200M Round, Tops 100K Customers

SMB SaaS player Gusto has snagged another $200 million in VC funding, with a pre-money valuation of $3.6 billion. Having now raised more than half a billion dollars, Gusto is positioned to reap considerable benefits from attacking the payroll and benefits processing market controlled by the quasi-duopoly ADP and Paychex, which have a combined market…

Contributed by: Neal Polachek

July 24, 2019

$17 Billion in Capital Flows into SMB Software Companies in Q2

SurePath Capital Partners’ “State of SMB Software” report is always a treasure trove of insights. The Q2 report came out this week, and it includes some revealing nuggets about where investors believe the biggest opportunities exist within the diverse and expansive small-business SaaS industry. According to the report, $17 billion in deal proceeds flowed to…

Contributed by: Charles Laughlin

July 23, 2019

Are Millennials Buying Your Product, or Your Values?

As some of you know, I spend part of my time traveling around the country speaking to business owners – of varying shapes and sizes – about how they should ThinkLikeAnApp. This article contends millennials are buying a company’s values – not their products per se. The article written by a woman journalist and marketing…

Contributed by: Neal Polachek

July 23, 2019

A Closer Look at Home Services in Light of Thumbtack’s Big Raise

As a follow up to our post yesterday on Thumbtack’s $150 million round led by Sequoia Captial, I decided to dig around more on the two companies that I believe Thumbtack sits in between in the market — HomeAdvisor at the higher end and Taskrabbit at the lower end. I listened to the latest HomeAdvisor…

Contributed by: Neal Polachek

Archive

Archive for the ‘Small Business’ Category

Popular Posts

Archive