SaaS tools

Archive for the ‘SaaS tools’ Category

June 29, 2019

New Endurance Integration Boosts SMB eCommerce

We’ve been saying for a while that the boundaries separating functional SaaS solutions will continue to blur. And this process will only accelerate. So it comes as no surprise that Endurance International Group property Constant Contact made some news yesterday along these lines. But first, some context. Constant Contact is probably best known for its…

Contributed by: Neal Polachek

June 28, 2019

Xero Sees Opportunity in “Under-penetrated” North American Market

New Zealand-based cloud accounting giant Xero sees ample opportunity to bring more U.S. and Canadian SMBs into the cloud, according to an article published this week on the financial news site Benzinga. Xero’s premise, expressed by Xero CEO Steve Vamos to Benzinga at the recent Xerocon event in San Diego, is that SMB cloud accounting…

Contributed by: Charles Laughlin

June 27, 2019

Report: How the ‘Engagement Challenge’ Threatens SaaS Adoption

There is a good news/bad news story emerging around the movement of small-businesses into the cloud to do everything from lead generation to payroll processing to supply chain management. The good news is the shift to the cloud is steady, and the applications small businesses are adopting are making a positive difference. There is no…

Contributed by: Charles Laughlin

June 25, 2019

Yelp and Google Bringing More ‘SaaS’ to SMB Profiles

Today Yelp introduced several Business Page upgrades. These new offerings, Verified License, Business Highlights and Portfolio, are designed to help business owners stand out and better promote themselves. They’re also intended to generate new subscription revenues for Yelp. Verified License was actually previously introduced (March) but Business Highlights and Portfolio are new. There are more…

Contributed by: Greg Sterling

June 25, 2019

Shopify Is Flying High

Few companies in the SMB SaaS ecosystem have gained the traction or attracted the spotlight as Shopify (SPOT) has. Investors have rushed to participate in the Shopify evolution, doubling the value of the company over the past year ($153 v. $320 share price). What exactly is driving this remarkable valuation? Before we go there, let’s…

Contributed by: Neal Polachek

June 25, 2019

Are Late Payments Killing Small Business?

A new study in Australia showing how late payments are hindering small-business growth is just the latest in a series of studies underscoring how cash flow remains a major challenge for SMBs and a leading cause of business failure. The reality of the struggle small businesses face with getting paid on time combined with their…

Contributed by: Charles Laughlin

June 24, 2019

The Yawning Chasm Between All-in-One Demand and Adoption

LSA’s proprietary small-business survey data consistently tells us SMBs would prefer one software provider to handle most or all of their business operations. They choose this over picking and choosing among point solutions for payments, payroll, marketing automation, CRM and so on. In the new LSA Modern Commerce Monitor™️ (the successor study to the Tech…

Contributed by: Charles Laughlin

June 19, 2019

Stripe, Xero Partner to Get SMBs Paid Faster

Two of the biggest global brands in SMB fintech have joined forces to solve a common pain point for small businesses — getting their money on time. SaaS accounting giant Xero and payments platform Stipe announced a partnership at the recent Xerocon San Diego conference for the two companies to develop tools to help small…

Contributed by: Charles Laughlin

June 13, 2019

LOCALOGY ENGAGE 19: Are You Focused on Engagement?

Among the many excellent sessions at LOCALOGY ENGAGE: SaaS/SMB held this past week in the Washington D.C. area was former HubSpot CRO Mark Roberge’s talk on why usage and engagement are the most important metrics for SMB SaaS players to worry about, particularly in the early stages of a product. Mark, now a lecturer at…

Contributed by: Neal Polachek

June 12, 2019

LOCALOGY ENGAGE 19: What Drives Engagement?

Most SMB software products offer customers improved efficiency and time savings. But the upfront investment in learning and training is a big ask for busy SMBs. One of the key threads in the latest wave of LSA’s SMB survey research, now called the Modern Commerce Monitor™, is that small business owners are underutilizing SaaS products,…

Contributed by: Charles Laughlin

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