SaaS tools

Archive for the ‘SaaS tools’ Category

July 17, 2019

Vendasta VC Round Shows Investors Love Scalable SMB Solutions

Vendasta’s C$40 million VC round this week places the SMB SaaS platform company among the elites in its home base of Saskatoon. No Saskatchewan based tech company has ever raised that much money. What’s more interesting to us about the deal is what it says about what investors are looking for when they pour money…

Contributed by: Charles Laughlin

July 15, 2019

DexYP Makes it Official, Changes Name to Thryv

It’s a move we’ve anticipated for some time, and now it’s finally here. DexYP has officially changed its name to Thryv Inc. This announcement makes it clear once and for all that the company no longer wants to be seen as a publisher of Yellow Pages directories (a business that still generates a meaningful share…

Contributed by: Charles Laughlin

July 15, 2019

A Day in the Tech Life of an SMB, Pt. III

Last week we shared the second in the video series that we’re calling “A Day in the Tech Life”. The series has a simple premise. We visit small businesses and ask them to describe how they use technology to run their businesses. And in some cases, they tell us why they choose not to use…

Contributed by: Charles Laughlin

July 11, 2019

Is the LTV/CAC Equation Obsolete?

My colleague Greg Sterling pushed this article, entitled “The Death of the SaaS LTV/CAC,” in front of me earlier this week. I encourage anyone in the SMB SaaS space to read it in full. Its author, Canaan VC partner Michael Gilroy, makes a compelling argument that the traditional approach for valuing SaaS — Long Term Value…

Contributed by: Neal Polachek

July 10, 2019

Cloud SMBs Are Younger, Focused on Growth, Opportunity

As part of our recently released Modern Commerce Monitor™️, we developed something we call the Cloud-Based Services Buyer Index. The index offers a measurement of the characteristics that typify a small business moving into the cloud vs. a business that is more resistant to the shift. We’ve said many times that the generational shift taking…

Contributed by: Charles Laughlin

July 9, 2019

Is Shopify’s Dual Business Model the Future?

As we posted a couple of weeks ago, Shopify is on a tear. In that post, we said that we’d cover the launch of their fulfillment network and discuss the company’s revenue mix. So here goes. At its investor event earlier this summer, the company announced plans for its new fulfillment network. Bloomberg reported that…

Contributed by: Neal Polachek

July 8, 2019

A Day in the Tech Life of an SMB, Pt. II

Last week we shared the first in the video series that we’re calling “A Day in the Tech Life”. The premise is simple. We visit small businesses and ask them to describe how they use technology to run their businesses. And in some cases, they tell us why they choose not to use any software…

Contributed by: Charles Laughlin

July 3, 2019

A Day in the Tech Life of an SMB, Pt. I

During the weeks leading up to the LSA’s recent LOCALOGY:ENGAGE event in Washington, I spent a few afternoons visiting Chicago-area small businesses with a videographer to try and capture some stories that might illustrate the themes addressed in our Modern Commerce Monitor SMB survey research. We shared the videos at the event during those interstitial…

Contributed by: Charles Laughlin

July 2, 2019

Upserve’s Aggressive Move to Capture Market Share

Yesterday, we wrote a post based on some data and analysis we were pointed to about how Square has used a promotion to drive adoption of its Cash App. Today, we stumbled upon a promotion by restaurant SaaS company UpServe. The company is offering restaurant owners $2,000 and zero interest financing to replace their existing…

Contributed by: Neal Polachek

July 2, 2019

How Do Small Businesses Benefit from Cloud Adoption?

We recently shared an article on the cloud accounting firm Xero’s plans to focus its growth efforts on North America, where it sees more upside than in its home markets of Australia and New Zealand. One nugget (sourced to the Small Business Administration) cited in the article was that small businesses that adopt cloud technology…

Contributed by: Charles Laughlin

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