Archive for the ‘Research & Data’ Category

Study: Local Shopping’s Built-in Advantages

New Study: The Consumer-SMB ‘Conversational Divide’

What Does the Next 20 Years of Internet Usage Look Like?

Study: SMBs Continue to Invest in Social Media, Not Sure It’s Working

Ahead of ‘Cyber Week,’ Most Consumers Still Prefer Stores

Replay: The Online Reputation Gap — What Businesses Think vs. What Consumers Expect

What Percentage of ~$50B in Digital Ad Revenue Is ‘Local’?

Study: Consumers Most Likely to Leave Reviews on Google

Study: Location Is Underprioritized When Seeking to Improve CX

Study: Desire to Excel in CX Is Driving In-House MarTech Growth


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