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Scorpion Rewarded for Customer Focus

Apple Card Approval Process Raises the Bar on CX, Again

Skating To Where the Puck Is Going

New Podcast: “Around the Horn with Charlie, Mike and Neal”

Is it Time for More “Lite” Apps?

WeWork: A Tale of Two Businesses

Yell Touts New CEO Claire Miles’ Tech and Transformation Background

Build Your Skills: Instagram Location Targeting for Local Marketers

New Study: Negative Google Reviews Most Damaging

Gusto Snags $200M Round, Tops 100K Customers

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