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Posts by Mike Boland

November 12, 2019

On-Demand Auto Repair: Wrench Ratchets up $20 Million

Funding Watch is LSA Insider’s series that tracks funding to SMB-focused startups and tech providers. See the rest of the series here. The on-demand economy is mostly known for its demand-side impact. Consumers can have a remote control for their city, and summon things at will… not a new concept. But the supply-side dynamics are less…

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November 7, 2019

Shopify Ups Its Email Marketing Game

This is the latest in our series on SMB website builders. See the whole series here.  The SMB presence and promotion bundle continues to grow. Aligned with our ongoing coverage of feature expansion among website builders, Shopify is the latest to fortify its suite with email marketing. Shopify isn’t a website builder per se, but…

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November 7, 2019

Pokémon Go, Now with More SMB Marketing

Tech Vision is LSA’s series that spotlights emerging tech. Running semi-weekly, it reports on new technologies that LSA analysts track, including strategic implications for local commerce. See the full series here.  Say the name “Pokémon Go” and most people think about hordes of tweens roaming the streets and public parks in the summer of 2016….

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November 6, 2019

Lessons From Foursquare’s Acquisition and Integration of Placed

Those involved in tech mergers know how long it can take to integrate two different systems and sets of technologies. This is why it was particularly notable when Foursquare revealed last week that it has completed primary aspects of its back-end integration of Placed. This comes only 90 after the acquisition. To be clear, we’re…

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November 5, 2019

Global Smartphone Sales Rebound

Data Scout is LSA’s series that curates and draws meaning from third-party data. Running semi-weekly, it adds an analytical layer to the industry data that we encounter in daily knowledge building. For LSA original data, see the separate Modern Commerce Monitor™️ series. After much handwringing that smartphone unit sales have plateaued, Q3 saw modest year-over-year…

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November 1, 2019

Is Uber Assembling a ‘City OS’?

This is the latest in LSA’s Video Vault series. Running semi-weekly, it examines selected conference talks and video clips, including embedded video and key takeaways. Speakers’ opinions are their own. Check out the entire series here. Uber’s success hinges on a certain network effect. Its two-sided marketplace grows as demand (riders) fuel supply (drivers) and vice…

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October 31, 2019

NinthDecimal Beefs Up Multi-Touch Attribution

Television is quickly becoming the next piece in the offline attribution puzzle. This is happening as programmatic ad buying grows in television, and as the art of attribution continues to improve and span platforms. This notably goes beyond just broadcast and taps into the prevalence of streaming and OTT. The latest in this progression is…

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October 30, 2019

SMB SaaS Goes Vertical with Home Services

Vertical Challenge is Localogy’s series that examines SMB SaaS players that specialize in vertical business categories. See the rest of the series here.  To verticalize or not to verticalize? This is a question (among others) tackled in an upcoming LSA white paper on SMB-targeted SaaS. It’s also a perennial topic that we batted around most…

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October 29, 2019

Is Amazon a Sleeping Giant in U.S. Advertising?

This is the latest in LSA’s Skate To Where the Puck is Going series. Running semi-weekly, it examines the moves and motivations of tech giants as leading indicators for where markets are moving. Check out the entire series here, and its origin here.  In the advertising world, there’s ongoing speculation about Amazon’s rise to challenge the Google/Facebook duopoly. This…

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October 25, 2019

Constant Contact Boosts the SMB Bundle (Again)

This is the latest in our series on SMB website builders. See the whole series here.  The SMB bundle continues to grow. Following its mid-September launch of a website builder, email marketing powerhouse Constant Contact last week launched a set of marketing and discovery tools. This also follows our prediction that more customer acquisition tools…

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