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Posts by Charles Laughlin

November 21, 2019

New Podcast: “The Evolving Yellow Sales Channel” with Elise Balsillie

Running a traditional media sales organization is a tough job in the best of circumstances. Our latest podcast features an onstage conversation I had with Elise Balsillie, GM of sales at Yellow Australia (aka Sensis), at the recent Asiacomm ’19 conference in Vietnam. Elise is a longtime Yellow sales exec who assumed the sales leadership…

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November 20, 2019

Video Vault: SaaS — The Next Small Business Revolution

This is the latest in LSA’s Video Vault series. Running semi-weekly, it examines selected conference talks, including embedded video and key takeaways. Speakers’ opinions are their own. Check out the entire series here. At the recent Asiacomm 19 conference in Vietnam, presented by ALSMA, I shared the LSA’s point of view on why small businesses are…

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November 15, 2019

Tiger Pistol Rolls Out Dynamic Video Creation Tool, Earns Two Awards

Last week social media marketing player Tiger Pistol has added a new dynamic video ad creation tool to its platform. The new tools will make it easier for brands to create locally targeted video ads quickly using their own content libraries. Users add their images and copy to a theme wizard and the platform’s AI-engine…

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November 13, 2019

Softbank Owns “Mistake,” Unicorns Falter in WeWork Debacle’s Wake

The fallout from WeWork’s spectacular fall keeps coming. The failure of WeWork’s IPO seems to have triggered a selloff of so-called unicorn stocks. We wrote about this recently, noting that the pendulum may be swinging back in favor of sustainable growth and a clear path to profitability. High burn rates and flashy, eccentric CEOs seem to…

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November 11, 2019

Video Vault: The New SMB Reality

This is the latest in LSA’s Video Vault series. Running semi-weekly, it examines selected conference talks, including embedded video and key takeaways. Speakers’ opinions are their own. Check out the entire series here. Last week the Asiacomm ’19 event in Vietnam featured several conversations about how technology and SaaS are transforming the small business market. There…

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November 7, 2019

New Podcast: “Hearables, 5G, and Des Moines”

Our latest Above the Cloud podcast features Part II of a recent LSA analyst team bull session touching on a range of topics in the news and covered on the LSA Insider blog.  In this short episode, we dig into the market opportunity for “hearables” and kick around the real-world implications of 5G. There is…

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October 31, 2019

ICYMI: What’s New in SMB Tech

“ICYMI (in case you missed it) What’s New in SMB Tech” is a periodic series on LSA Insider that curates and offers brief commentary on recent events related to the emerging SMB SaaS ecosystem that you may have overlooked. This week we feature Muy Tech, Facebook, Greytip Software, and more.  Colombian Cloud Kitchen Muy Tech…

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October 29, 2019

Kabbage Offers New Solution to Improve SMB Cash Flow

Helping small businesses collect money faster is a huge opportunity in the small business fintech space. Kabbage, one of the big kahunas in online SMB lending, last week launched Kabbage Payments, a payment-processing tool recently out of beta that’s designed to cut short the invoicing process. Kabbage said two-thirds of its 200,000 customers rely on…

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October 28, 2019

New Podcast: “Share of Ear, Unicorns, and More” with the LSA Analyst Team (Video)

Our latest Above the Cloud podcast features an LSA analyst team “around the horn” session touching on a range of topics in the news and covered on the LSA Insider blog.  We kicked around the future of privacy, defined “share of ear”?, asked why boards of directors aren’t the real villains in the unraveling of…

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October 24, 2019

Online Reviews Almost as Trusted as Personal Recommendations

A new report that mined GMB profile data from 64,000 businesses across four countries (US, UK, France, and Germany) is adding to the growing conversation about the critical importance of reviews, including how reviews can level the playing field among brands and small businesses. The report, “The Reputation Management Revolution” was published this week by…

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